Before Offering Pay Pal Card Process Services
This question was recently asked on Yahoo Answers:
How do I use PayPal credit card processing for my clients over the phone?
This is a good question and also possible. {However before we explore “how to” a question that needs to be asked is “should you”|”Should you” proceed in this manner becomes an important question to answer before “how to”|Before we look at the “how to” of this question lets understand the answer to “should you”?
The reasons I would not recommend making this a part of your standard operating procedures include but are not limited to:
- Fingers would be pointed at you if unexpected card problems arise.
- Clients need to be left in control of driving their financial decisions forward.
- Customers can claim that they never made the purchase.
That being said, who hasn’t gone to a restaurant and watched their credit card disappear for payment processing?
Thus meeting the needs of your client sometimes may find you processing credit cards over the phone. Thus alternatives for accepting credit cards is certainly something a company should consider. Custom fitting your products to your clients needs within colors, sizes, amounts and a variety of other choices is quite possible using the power of PayPal.
The actual process of accepting payments is relatively easy once they above has been setup.
Just enter the information into PayPal that your client provides to you. To reiterate, I’d recommend other options like having your client visit a local library before proceeding in this way but there are times when no other option makes a great deal of sense.
However, in those occasions where there appears to be no other good or valid choice be sure that you also enter your clients eMail address into the PayPal system. Your client receives an eMail notifying them of the transaction that has taken place in this way.
One way to ensure that everything moves forward positively is to have a 7 day hold period before actually proceeding with meeting the purchase request. {This gives time everyone needs to make sure that all is proceeding as it should|This should provide enough time for everyone to respond to any concerns that may arise|In this way, if concerns arise you can know about it before services are rendered or products are released.
Again, I would not recommend PayPal credit card processing over the phone as the rule but rather for rare exceptions where no other logical alternative is available for credit card payments.
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